bd 55 Privacy Policy
This policy describes how bd 55 collects your personal information, why it is used, and under what circumstances it may be shared with third parties.
Who This Policy Applies To
bd 55 places the highest importance on protecting the personal information of its members. This Privacy Policy applies to every person who uses the bd 55 website — whether a registered member or a visitor browsing for information.
By accessing this page or using bd 55's services, you are considered to have accepted the terms of this policy. Detailed information about general use of our services can be found on our Terms and Conditions page, which should be read alongside this Privacy Policy.
We believe transparency is the foundation of trust. It is therefore our responsibility to clearly inform you about what information is collected, why it is collected, and how it is kept secure.
What Information We Collect
1.1 Registration and Account Information
When you create an account at bd 55, you will be asked to provide the following information:
- Full name (as per national ID card)
- Date of birth (for age verification — you must be 21 years or older to become a member)
- Mobile number and email address
- Username and password
- Preferred payment method (bKash, Nagad, Rocket, bank transfer)
1.2 Identity Verification Information
As part of the account verification process, you may be asked to provide a photo of your national ID card, passport, or driving licence. These documents are used solely for the purpose of confirming your identity and are stored in a secure environment.
1.3 Financial Transaction Information
During deposit and withdrawal activities, transaction history, account numbers, and payment reference numbers are recorded. This information is necessary to prevent financial fraud and to protect users.
1.4 Automatically Collected Information
When you access the site, certain technical information is automatically saved, such as:
- IP address and device type
- Browser and operating system information
- Time spent on the site and a list of pages visited
- Cookie and session data (see the section below for details)
How Information Is Used
2.1 For Service Operations
bd 55 primarily uses the information collected to provide services to its members. This includes managing accounts, processing deposits and withdrawals, and correctly applying any applicable bonus or promotional offers.
2.2 Security and Fraud Prevention
Collected information is analysed to detect suspicious activity, prevent attempts to create multiple accounts, and block unauthorised access. This is essential for the overall security of all members.
2.3 Communication and Support
Your mobile number and email are used for important account notifications, transaction confirmations, and communication with the support team. bd 55's 24/7 live chat and email support team can assist in both Bengali and English.
2.4 Service Improvement
Anonymous statistical data is analysed to improve the user experience and enhance platform performance. No personally identifiable information is used in this type of analysis.
bd 55 never sells your personal information to third parties and does not share it for marketing purposes without your consent.
Sharing Information with Third Parties
3.1 Payment Processors
Necessary transaction-related information is shared with bKash, Nagad, Rocket, and bank transfer providers to complete deposits and withdrawals. This information is used solely for the purpose of completing the relevant transaction.
3.2 Technology Partners
Game software providers and technology companies that assist in running the platform have limited access to technical information for operational purposes. These partners are contractually bound to follow the same standard of privacy policy.
3.3 Legal Obligations
It may be legally required to provide information in response to applicable laws in Bangladesh, court orders, or valid requests from investigating authorities. In such situations, only the minimum necessary information is provided.
3.4 Business Restructuring
In the event of a company merger, acquisition, or other corporate change, user information may be transferred to the new entity. Members will be informed in advance, and equal or better protection under this Privacy Policy will be ensured.
Cookie Usage Policy
4.1 What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. The bd 55 website uses cookies for the following purposes:
- Essential Cookies: To keep login sessions active, verify security, and run the site's core functions.
- Functional Cookies: To remember your preferences such as language selection and theme.
- Analytical Cookies: To understand which pages are viewed most and where users are experiencing issues.
4.2 Cookie Control
You can disable or delete cookies from your browser settings. However, disabling essential cookies may cause some login and transaction-related features to not work correctly.
Data Storage and Security Measures
5.1 Security Technology
bd 55 uses SSL (Secure Sockets Layer) encryption technology to protect your information, which keeps data exchanged between the browser and server in an encrypted state. Data stored on the server is also kept in an encrypted format.
5.2 Access Control
Access to personal information is granted only to staff members who require it for their work. Every access is logged and regularly audited.
5.3 Data Retention Period
Information for active accounts is retained for as long as the account remains open. After an account is closed, certain information may be kept for the required period to meet legal and regulatory obligations. Once that period ends, the information is securely deleted.
5.4 Response to Data Breaches
If an unexpected data breach occurs, affected members will be promptly notified and necessary protective measures will be taken. Our technology team is always prepared to handle such situations.
Your Rights and Controls
6.1 Right to Access Information
You may at any time request a copy of the information stored about you at bd 55. If you submit a request via live chat or email, our support team will provide it within a reasonable time.
6.2 Right to Correct Information
If any information in your profile is incorrect or incomplete, you may request a correction. Changes to membership verification information may require you to present an identity document.
6.3 Request to Delete Information
You may request deletion of your personal information after closing your account. However, due to legal obligations, certain information may need to be retained for the required period.
6.4 Opting Out of Marketing Communications
If you do not wish to receive promotional messages or notifications, inform our support team. This opt-out does not apply to essential account-related messages — those are sent as part of the service.
To exercise any of the above rights, contact our support team via live chat or email. We will respond as quickly as we can.
Protection of Minors' Information
bd 55's services are for persons aged 21 or older only. We do not knowingly collect information from any minor. Age is verified at registration, and an identity document may be requested if there is any doubt.
If you believe a minor's information has entered our system, notify the support team immediately. The relevant information will be deleted subject to verification, and the account will be closed. To learn more about responsible gaming, visit our Responsible Gaming page.
External Services and Linked Platforms
The bd 55 website may sometimes refer to third-party services, such as payment gateways. These external platforms have their own privacy policies and are outside bd 55's control. bd 55 is therefore not responsible for information provided on those platforms.
It is the member's own responsibility to read the privacy policy of any external service before using it.
Changes and Updates to This Policy
bd 55 reserves the right to update this Privacy Policy as needed. If any significant changes are made, members will be notified via their registered mobile number or email. Continued use of the site after any changes will be considered acceptance of the new policy.
The latest version will always be available on this page. The date shown at the top of the page indicates when it was last updated.
To learn more about the overall terms of bd 55's services and user responsibilities, visit our About Us page, where more information about the company's goals and values is provided.
Privacy Contact Information
If you have any questions, concerns, or complaints about this Privacy Policy, contact the bd 55 support team:
- Live Chat: A direct chat can be started 24/7 from any page on the site.
- Email: [email protected]
Our support team can respond in both Bengali and English. For privacy-related requests, please include "Privacy Request" in the subject line so it can be directed to the right team promptly.
Thank you for reading this policy. The security of your information at bd 55 is our top priority.